利用規約

You must be over 18 years of age to purchase our Products. When you are ready to make a purchase, click on "Add to Cart" to add the Product you wish to purchase to your cart. Then continue by clicking on "Proceed to Checkout".
To complete the purchase procedure, you will be asked to choose the payment method, the shipping address, an email and a telephone number required for express and insured shipping.
In the case of payment via PayPal, the shipping address must necessarily coincide with the address entered in the PayPal account.
All data entered will be used exclusively for order processing, shipping and contact in case of communication from our team.
No data will be disclosed and/or used for purposes other than those described above.
Please check and correct any errors in your order before placing it by clicking on the "buy now" button.
You will then receive a confirmation email to acknowledge receipt of your Order. The message will be sent automatically to the email address you indicated during the purchase process.
The confirmation e-mail will contain all the order data including the "order number" and the "secret key" that can be used to access the site and check the status of your order.
Please check the confirmation e-mail and the dispatch e-mail to inform us immediately of any errors.
In the case of any problems with your Order, you will be contacted by a representative of the Oltremare Gioielli team.

Price and Payment

The prices of all our items may be subject to change, excluding Orders that have already been confirmed upon receipt of one of our mails. Shipment to the customer is always free of charge and will be made by DHL express courier, insured shipment with request for signature on delivery.Prices are regularly checked by us. If we find an error in the price when we receive your Order, we will contact you to check whether you still wish to proceed with the purchase at the correct price.
The prices of the Products shown on our Website at the time of check-out include all taxes (including VAT) for shipments to Italy and throughout the European Community.
For products destined to the U.S., UK, Canada and Australia, the cost of customs charges will be included in the shipment, which will be borne entirely by us.
If for any reason we are not in a position to accept your Order, we reserve the right to refuse your credit card or refund any monies paid in respect of your Order. Your Order will not be completed and shipped until we have received your payment in full. We are not liable for any commission charges relating to online transactions provided by your bank.
Paying by credit and debit card may be subject to authorisation and authentication. We shall not be liable for possible delay or non-delivery of the Product ordered by you if your card issuer or our service provider does not authorise or validate your payment for any reason.

 

Ownership and passing of risk

Delivery of the Products will take place to the address indicated by you in the Order within the terms communicated by our Order Acknowledgement Mail. However, no exact delivery date can be guaranteed.
If the Products are not dispatched within the terms set out in the Order Acknowledgement Email or on such other date as may be agreed, you shall be free to rescind the Contract and the amount paid by you shall be refunded in full.
The title to and risk in the Products purchased by you shall pass to you upon delivery.

 

Damaged or defective products

Upon delivery you are required to carefully inspect the jewellery for any defects or damage, which should be reported as soon as possible. If it is determined that the damage to the jewel is not your fault we will repair or replace the jewel or refund the full price paid by you. In this case we will organise the return of the jewel at our own expense. We shall not be held liable for any damage resulting from wearing or thus using the jewel. Should you prefer repair or replacement of the jewel, please contact us and we will arrange for its replacement at no further cost to you. Where possible, the arrangements for the return by express courier will be completely at our expense.

 

 

Product Information

We try to present our jewellery as accurately as possible using high quality images that reflect the jewellery in its true form. Despite all our precautions, jewellery may appear slightly larger or smaller than its actual size due to photographic techniques used. The details displayed on the screen may appear in different shades of colour depending on the characteristics of the screen of the device used and for this reason may not faithfully reflect the real properties of the jewel you have purchased.